Consumer Code
Consumer Code for Home Builders
Our Commitment to you?
The Consumer Code came into force on 1st April 2010. It set mandatory requirements that all Home Builders must meet in their marketing and selling of homes and their after sales customer service.
The Code is to ensure that Home Buyers:
Are treated fairly
Know what service levels to expect
Are given reliable information upon which to make their decisions
Know how to access speedy, low cost dispute resolution arrangements if they are dissatisfied.
The Consumer Code can be downloaded from this page.
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